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Terms and conditions

As Cinderella has learnt through her expensive therapist it is best to lay the ground rules upfront... She isn't saying that rules have to be restrictive it's just best to know where you stand... so you can really have some fun.

Please take time to read the following conditions applicable to the use and enjoyment of products and services provided on the site.

The following terms and conditions, along with site policies such as the Privacy Policy and other customer service policies, govern the use of Cinderella Products and constitute the entire agreement between the contracting parties. By browsing the site or placing an order, you agree to be bound by the conditions listed below as amended from time to time.

If after reading the following you have any questions please contact Cinderella before the completion of any purchase.

Applicable law and jurisdiction

Cinderella Products Pty Ltd (cinderella.com.au) is created and controlled in Queensland, Australia. All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the state of Queensland. By using this site you submit to the jurisdiction of the courts of Queensland and Australia and agree that any legal action will only be commenced in these forums.

Capacity to contract

Orders can only be placed with Cinderella Products by persons with capacity to contract, who are over the age of either 18 or 21 as legislated in your state of residence.

Review of terms

These terms and conditions are subject to change from time to time without notice. Past terms and conditions can be accessed on request by written notice to Cinderella Products (PO Box 8125, Gold Coast MC, QLD 9726). Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.

Copyright

All content on this site, including text, icons, graphics, etc are the property of Cinderella Products and are protected by Australian and International Copyright law and where applicable Trademarks. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.

Shipping

Cinderella Products is not responsible for customs charges and restrictions that vary from country to country and result from the importation of certain products. The purchaser remains responsible for all charges and fees incurred.

Confirmation of order

All orders placed are an offer of purchase and are subject to acceptance by Cinderella Products. If an order is not accepted a full refund will occur at the earliest possible convenience. Cinderella Products reserves the right to refuse an offer for any reason.

Payment

Cinderella Products is under no obligation to ship any goods ordered until payment for those goods has been received. In the event of the requested goods being unavailable Cinderella Products may cancel the transaction and effect a full refund.

All prices listed are inclusive of any Australian Goods and Services Tax applicable.

Purpose of goods

Upon purchase of goods, the buyer agrees to use the products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use. Questions as to use can be directed to Cinderella Products by email: enq@cinderella.com.au or phone: +61 (0) 403 989 490.

Conclusion of transaction

The agreement for sale is concluded only when goods are handed over to the designated carrier.

Cancellation policy

As transactions are processed in real-time orders may not be cancelled once processed however in deemed circumstances the buyer may be eligible for a refund or exchange. Please see the refund and exchange policy for more information.

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