You will find information about how to shop online and frequently asked questions about payment, security and shipping on this page.

Is too easy, click the link above "online store" to begin shopping. To browse through the products you can navigate using the icons in the bottom menu bar (the little bottles) or, by using the back button in your browser window to take you to the store page; to add your goods to your basket just enter the number of bottles that you want on the product page and press add ; this will put the product in your Shopping Basket - You can put as many products as you like in your Shopping Basket; then, when you're finished, just click on "check out", and fill in all the guff then Cinderella will pack your goods and ship them to you with care before the clock strikes midnight and that whole carriage to pumpkin and ball dress to rag scenario happens.

Cinderella shops online all the time, she loves lying by the pool and ordering gifts for her friends and herself for that matter. She has made sure that the payment section of this site is encrypted which means that it is impossible for someone to snoop on your transaction and find out your credit card number.

Your payment is processed in real time - similar to EFTPOS, where the transfer of funds takes place immediately - and you are immediately notified as to whether or not the payment has been successfully processed. It's always nice to know how much money you've got left on your card before you go on a retail therapy binge the last thing you want us doing is taking the last of your credit that you needed to pay for an after shopping cocktail at that hip new bar (OK that was a cocktail for you and the eye candy in the corner).

All transactions are settled in Australian Dollars ($AUD). Prices displayed on the site are inclusive of GST.

If you are ordering from outside Australia, and your bank account is held in a different currency, you can still order by credit card - your currency will automatically be converted to Australian dollars when you complete the transaction. The conversion rate varies from day to day with the current exchange rate. Many banks also charge a small currency conversion fee, usually around 1% of the transaction value - contact your bank or credit provider for details.

If we made a mistake we are happy to provide a refund, replacement, exchange or store credit, including all postage costs. Please contact us by phone or email within 7 days of receiving your order, so that we can make the necessary arrangements. Please do not return products without confirmation of appropriate action via email as they may not be accepted.

Goods that are confirmed by Cinderella to be returned can be posted to:

Cinderella Products
PO Box 8125
Gold Coast MC
QLD 9726